@php $supportTicket = app()->make(\App\Models\Collection\Support\SupportTicket::class); @endphp
| {{ __('views.support.index_table.ticket_number') }} | {{ __('views.support.index_table.status') }} | {{ __('views.support.index_table.request_type') }} | {{ __('views.support.index_table.request_reason') }} | {{ __('views.support.index_table.names') }} | {{ __('views.support.index_table.phone_number') }} | {{ __('views.support.index_table.cedula') }} | {{ __('views.support.index_table.origin') }} | {{ __('views.support.index_table.created_at') }} | {{ __('views.support.index_table.updated_at') }} | {{ __('views.support.index_table.action') }} |
|---|---|---|---|---|---|---|---|---|---|---|
| {{ $ticket->external_id }} | @php $status = $ticket::getStatusDescription($ticket->status); $background = match ($status) { __('support_ticket.status.' . $supportTicket::STATUS_RECEIVED) => 'border-warning text-warning', __('support_ticket.status.' . $supportTicket::STATUS_PROCESSING) => 'border-secondary text-secondary', __('support_ticket.status.' . $supportTicket::STATUS_COMPLETED) => 'border-success text-success', default => 'border-dark text-dark', } @endphp {{$status}} | {{ strip_tags($ticket->type) }} | {{ strip_tags($ticket->reason) }} | {{ $ticket->client_name }} | {{ $ticket->client_phone }} | {{ $ticket->document }} | {{ $ticket->initiator }} | {{ toDate($ticket->created_at) }} | {{ toDate($ticket->updated_at) }} |